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Belize: 501-523-3565
info@robertsgrove.com
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Terms and Policies

Placencia Belize Resort Policies

  • Rates are based on U.S. Dollars.
  • Tax and service:
    • Rooms: 9% Hotel Tax & 10% Service Charge are additional
    • Meals: 12.5% GST Tax is included & 10% Service Charge is additional.
    • Trips: 12.5% GST Tax is included.
  • Rates include transfers between Placencia Airstrip / Resort & Return.
  • Rates include Continental Breakfast
  • Beverages are not included except for coffee, tea, milk, and morning juice.
  • Rates include complimentary use of three (3) swimming pools, gym, kayaks, canoes, windsurfing boards, Hobie cats & bicycles.
  • Children under 12 (one per parent) may stay in their parent’s room for free. All children’s meals will be charged separately.
  • For additional roll-aways or futons, there will be a $30 US per person extra person sharing charge.
  •  If expecting to pay cash in USD, BZD, US check, travelers' check or wire transfer, please advise.
    • Paying by check, please make check payable to: Robert's Grove Beach Resort Holdings  LLC and send it to 680 Emerson St., Denver, Colorado 80218
    • Paying by wire transfer: Swift # CHASUS33 ABA # 021000021 Bank Address: Firehouse Square, 1038 E. 6th Ave. Unit A, Denver, Colorado 80218
      Bank telephone: 303-744-1081 Name on Account : Robert's Grove Beach Resort Holdings  LLC Account # 636519071
      Address of Account Holder: 680 Emerson St., Denver, Colorado 80218
  • Cash, Visa, MasterCard and American Express Cards & Travelers Checks are accepted as payment at the Resort
  • For all packages: park and entrance fees are additional.
  • TOTAL package includes lodging, hotel tax and service charge. DEPOSIT IS ONE NIGHT CHARGE FOR EACH ROOM. Deposit is due at time of reservation and is accepted via Visa, MasterCard or American Express. The balance of your reservation as documented in the confirmation email letter will be debited from your credit card on file 30 days prior to your arrival unless otherwise notified. Any reservation made less than 30 days prior to arrival at Robert's Grove Beach Resort is due and payable in full at the time of reservation. 
  • Please be advised that after sending this confirmation, your reservation will be held for 48 hours and if we do not receive your required deposit within that time, your reservation will be released.  All service charges collected in Belize are required by the Tourism Board and to be distributed to employees on an equitable basis.
*Please note that taxes are subject to change according to government policy.

Cancellation Policy

A full refund, less a $40.00 processing fee, will be granted if cancellation is received 45 days or more prior to arrival at Robert's Grove Beach Resort. If 45 to 30 days prior to arrival, a 50% refund is given. Cancellations of 30 days or less, no refund is given. Deposits and payments may be applied to a future reservation within one year of the original date of reservation. 

Please note that in order to confirm your reservation a credit card is required. 

Contact us today for more information on our Placencia Belize resort policies


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Robert's Grove Beach Resort | Placencia, Belize | info@robertsgrove.com
US Toll Free: 1-800-565-9757
Local: 501-523-3565

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Belize Specials  Belizean Residents - click here
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